Shipping policy
Shipping Policy
At Zora Terapéutica, we aim to make your shopping experience simple and transparent.
Free Shipping
Zora offers free shipping on all orders. No additional shipping charges are added to your order at checkout.
Order Processing
Orders are generally processed within 1–3 business days after payment is confirmed.
Delivery Times
Standard delivery is estimated at 8–15 business days.
Express delivery is estimated at 8–12 business days.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, weather, holidays, or other circumstances outside of Zora's control.
Order Tracking
When tracking information is available, it will be provided to the customer by email so the order can be followed during transit.
International Orders
Zora serves customers internationally. Delivery availability may vary depending on the destination and applicable shipping restrictions.
Customs, Duties and Taxes
Depending on the destination country, local customs duties, taxes, or import requirements may apply. Any such charges imposed by the destination country are the responsibility of the customer unless otherwise stated by applicable law.
Delivery Issues
If your order appears to be delayed, lost, or arrives with an issue, please contact us so we can review the shipment and assist you.
Contact
For questions about shipping or your order, please contact:
Email: soporte.zoraterapeutica@gmail.com
Phone: +1 267-941-1099
Business address:
8400 NW 36th St, M-23
Coral Springs, FL 33065
United States